FAQ
The things most travelers want to know before they pick up the phone — without the marketing gloss.
We charge a modest, refundable planning fee that is credited back to your trip once you confirm a booking. Our compensation comes primarily from our cruise partners, at no additional cost to you — and often with added shipboard credit, upgrades, or amenities you would not receive booking direct.
Cruise lines sell cabins. Advisors design trips. We hold top-tier partner status with the lines we represent, which gives our clients better access, real-time support, and the ability to solve problems quickly when something goes wrong at sea.
Our partners include AmaWaterways, Viking, Uniworld, Tauck, Scenic, Avalon, Regent Seven Seas, Silversea, Seabourn, Oceania, Crystal, and a curated list of expedition operators including Lindblad, Ponant, and Hurtigruten.
Yes. While cruise is our specialty, we regularly arrange pre- and post-cruise hotels, private guiding, and bespoke land itineraries for our clients.
You will have a direct line to your advisor — not a call center. We are available outside business hours for in-trip emergencies and routinely re-route, re-book, and advocate on our clients' behalf in real time.
A single advisor plans every voyage personally — from the first phone call to the day you get home. You are never handed to a different desk halfway through.
